You have 60 days from your original purchase date to send any unopened product back to us.
Contact Required For All Refunds
Before shipping anything back to us you must first contact us using the contact form on our website and request a refund. We will contact you within 1 business day and give you instructions on how to return the bottle.
Domestic Purchases (United States)
For a refund, all you have to do is mail back the bottle to us and we will provide you a refund minus shipping fees and a $7 handling fee. Please provide tracking details of the returned package.
International Purchases (outside the United States)
For a refund, you will need to mail back the bottle to us and we will provide you a refund minus shipping fees and a $7 handling fee. Please provide tracking details of the returned package.
Please make sure to put tracking on your package because we will need to receive your bottle in order to give a refund. If we do not receive your bottle, we will not issue a refund. All refunds have to go back to the original card or PayPal account used to purchase the order. For any refund requested before initial shipment, you will be refunded in full minus a 7% merchant processing fee for domestic orders and a 10% merchant processing fee for international orders because these fees are non-refundable to all parties. However, if you use PayPal for payment, we can refund in full without processing fees as PayPal does not charge them on refunded purchases. We do say to allow 24-48 hours processing time before shipment is made, but occasionally some shipments are made the same day as the purchase depending on the time of day as we try to provide very fast shipping.
Our 60-day refund policy applies to first time buyers only and to a maximum of up to (3) bottles. You must purchase your bottle directly from this website in order to qualify for a refund. Also, please note that our system will not allow the refund to be processed after 60 days from the original purchase, so you must have it back to our company within 60 days from the original purchase. If you return the product outside of that 60 days, the product will not be returned to you.